The data shows the leading reasons given by consumers for disliking high street shopping in the UK in 2016. Queues were the largest annoyance, chosen by 42% of respondents, followed by misleading offers and cramped stores.
Queues | 41.8 |
Misleading offers | 36.9 |
Cramped shops | 35.7 |
Aggressive sales people | 35.3 |
Other customers | 33.5 |
Poor product selection / low stock levels | 25.1 |
Poorly informed staff | 25.1 |
Poor access | 19.5 |
Poor quality products | 17.5 |
Limited opening hours | 17.1 |
Mislabelled products | 15.5 |
Ugly displays | 10.6 |
Other | 6.4 |