The data describes data on consumer satisfaction with selected department and discount stores in the U.S. in 2017. In 2017, Costco scored highest on the consumer satisfaction index for department and discount stores with a rating of 83, six points above the average rating of 77. The index score is based on a 100-point scale.
Costco | 83 |
Nordstrom | 81 |
Sam's Club (Walmart) | 80 |
BJ's Wholesale Club | 80 |
Fred Meyer (Kroger) | 80 |
Meijer | 79 |
Kohl's | 79 |
JC Penny | 79 |
Dillard's | 79 |
Macy's | 77 |
Target | 77 |
Average | 77 |