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U.S. consumer satisfaction with selected department and discount stores in 2017

Consumer satisfaction with selected department and discount stores in the United States in 2017 (index score)

The data describes data on consumer satisfaction with selected department and discount stores in the U.S. in 2017. In 2017, Costco scored highest on the consumer satisfaction index for department and discount stores with a rating of 83, six points above the average rating of 77. The index score is based on a 100-point scale.

Costco 83
Nordstrom 81
Sam's Club (Walmart) 80
BJ's Wholesale Club 80
Fred Meyer (Kroger) 80
Meijer 79
Kohl's 79
JC Penny 79
Dillard's 79
Macy's 77
Target 77
Average 77