Retail & Wholesale » Wholesalers » Costco | U.S. online shopper negative experiences online shops 2017

U.S. online shoppers with negative shopping experiences at selected shops 2017

With which of the following online shops have you had bad experiences?

The data illustrates the share of online shoppers in the U.S. who have had negative online shopping experiences with selected online shops as of April 2017. During the survey period, a third of respondents stated that they have had bad online shopping experiences Amazon in the past.

Amazon.com 33
Walmart.com 18.8
Target.com 7.6
Bestbuy.com 5.3
Dell.com 4.8
Macys.com 4.1
Qvc.com 4.1
Apple.com 2.3
Homedepot.com 2
Costco.com 1.8
Other 49

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