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Methods used by U.S. law firms to increase efficiency of legal services 2017-2018

Is your firm doing any of the following to increase efficiency of legal service delivery?

The data displays the methods used by law firms in the U.S. to increase efficiency of legal service delivery in 2017 and 2018. During the 2018 survey, 33.2% of law firms in the United States stated that they offer ongoing project management training and support in order to increase the efficiency of their legal service delivery.

Formal knowledge management program	50	27.8
Using technology tools to replace human resources	49.1	51.1
Rewarding efficiency and profitability in compensation decisions	44	52.8
Ongoing project management training and support	40.3	33.2
Shifting work to contract / temporary lawyers	36.6
Shifting work from workers to paraprofessionals	33.4
Systematic reengineering work processes	25.4	18.8
Using non-law firm vendors	12	15.9
None of the above	8.6	14.5

Methods used by U.S. law firms to increase efficiency of legal services 2017-2018

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