The data displays the revenue generated in the outsourcing industry by service type from 2010 to 2017. In 2017, a revenue of 24.6 billion USD was generated through business process outsourcing (BPO).
Global outsourcing industry - additional information Outsourcing is the contracting out of processes to external parties. Business process outsourcing (BPO), which generated 24.6 billion USD worldwide in 2017, involves transferring business processes to service providers outside of an organization. This process often requires offshoring.
2010 | 67.8 | 25.3 |
2011 | 66.4 | 28.7 |
2012 | 62.6 | 36.5 |
2013 | 55.2 | 27.7 |
2014 | 76.1 | 28.5 |
2015 | 63.5 | 25.4 |
2016 | 52.9 | 24 |
2017 | 64.3 | 24.6 |