Global outsourcing industry revenue by service type 2010-2017

Global outsourcing industry revenue from 2010 to 2017, by service type (Figures expressed in billions of U.S. dollars, unless otherwise specified)

The data displays the revenue generated in the outsourcing industry by service type from 2010 to 2017. In 2017, a revenue of 24.6 billion USD was generated through business process outsourcing (BPO).

Global outsourcing industry - additional information Outsourcing is the contracting out of processes to external parties. Business process outsourcing (BPO), which generated 24.6 billion USD worldwide in 2017, involves transferring business processes to service providers outside of an organization. This process often requires offshoring.

2010 67.8 25.3
2011 66.4 28.7
2012 62.6 36.5
2013 55.2 27.7
2014 76.1 28.5
2015 63.5 25.4
2016 52.9 24
2017 64.3 24.6