Total contract value of the business process outsourcing market worldwide 2000-2017

Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2017 (Figures expressed in billions of U.S. dollars, unless otherwise specified)

The data displays the total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2017. In 2017, the market size of business process outsourcing amounted to 24.6 billion USD.

In 2017, the global traditional outsourcing industry generated 88.9 billion USD in revenue. In that same year, the total contract value of the information technology outsourcing (ITO) market amounted to 64.3 billion USD.

2000 14.1
2001 11.4
2002 23
2003 19
2004 36
2005 31
2006 26
2007 26
2008 31
2009 27
2010 22
2011 29
2012 36.5
2013 27.7
2014 28.5
2015 25.4
2016 24
2017 24.6