Global market shares of BPO vendors 2016

Business process outsourcing (BPO) market shares in 2016, by vendor

The data displays the market share of the global business process outsourcing (BPO) industry in 2016. That year, Automatic Data Processing was the market leader with a 7% market share.

Automatic Data Processing 7
FIS 5
First Data 4
Xerox 4
Capita 3
Accenture 3
TSYS 3
Teleperformance 2
Broadridge Financial Solutions 2
Paychex 2
Others 65