Business & Consumer Services » Business Services » Business process outsourcing industry worldwide | Factors which create successful outsourcing experience 2015

Factors which create successful outsourcing experiences for businesses worldwide 2015

Which of the following do you consider to be the main drivers of a successful outsourcing experience?

The data displays the main drivers of a successful outsourcing experience for businesses globally as of February 2015. During the survey, 88% of mid-market business leaders worldwide said communication was a main driver of a successful outsourcing experience.

Communication	88
The quality of the relationship between client and provider	87
Relevant experience of provider	82
Proper scoping of quality specifications and required outputs	80
Resource management	74
Project governance e.g. monitoring of operations by a joint sterring committee	61

Factors which create successful outsourcing experiences for businesses worldwide 2015

StatInvestor