Business & Consumer Services » Business Services » Business process outsourcing industry worldwide | Outsourcing: responses to provider issues 2016

Companies response to issues with business service providers worldwide 2016

How companies respond to issues with business service providers worldwide in 2016

The data displays the ways companies respond to issues with business service providers worldwide in 2016. During the survey, 49% of respondents stats that their company restructured the deal with their service provider when issues arise.

Escalated to leadership 68
Restructured the deal 49
Enhanced governance 40
Increased competition 35
Applied Penalities 22
Terminated for cause 13
Terminated for convenience 8

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