Customers who have contacted customer service in the past month U.S. 2015-2017

Share of customers in the United States who have contacted customer service for any reason in the past month from 2015 to 2017

The data displays the share of customers in the U.S. who have contacted customer service for any reason in the past month from 2015 to 2017. In 2017, 64% of customers stated that they contacted customer service in the past month.

2015 71
2016 66
2017 64