This survey shows the companies which received the biggest share of negative responses regarding their customer service in the U.S. as of August 2017. During the survey, 25.6% of respondents stated that Comcast had poor customer service, making it the worst rated company in the survey.
Comcast | 25.6 |
Bank of America (bank) | 23.1 |
Wells Fargo | 21.1 |
Sprint | 20.6 |
AT&T | 19.7 |
DirectTV | 19.5 |
Dish Network | 17.6 |
Cox Communications | 17.6 |
Spirit | 16.4 |
United Airlines | 16.3 |
Verizon Fios | 16.2 |
T-Mobile | 15.7 |