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Primary causes of customer service frustration in U.S. 2017

From your experience, what has been the one most common cause of your customer service frustration?

The data displays the main causes of customer service frustration in the U.S. in 2017. During the survey, 27% of the respondents cited lack of effectiveness as the primary cause of their customer service frustration.

Lack of effectiveness	27
Lack of speed	12
Lack of accuracy	10

Primary causes of customer service frustration in U.S. 2017

StatInvestor