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Share of customers by search engine usage to answer questions U.S.& worldwide 2017

Have you ever used a search engine to try and find a response to a customer service question?

This survey shows the share of customers in the United States and worldwide by if they ever used a search engine to try and find a response to a customer service question as of 2017. During the survey, 72% of respondents from the U.S. stated that they have used a search engine to try and find a response to a customer service question.

Yes	72	75
No	28	25

Share of customers by search engine usage to answer questions U.S.& worldwide 2017

StatInvestor