Business & Consumer Services » Business Services » Customer service in the U.S. | Customer service: self-service portal 2017

Share of customers by if they have used a self-service portal U.S.& worldwide 2017

Have you ever used a self-service support portal for customer service?

This survey shows the share of customers by if they have used a self-service support portal for customer service in the United States and worldwide as of 2017. During the survey, 79% of respondents from the U.S. stated that they have used a self-service support portal for customer service.

Yes	79	74
No	21	26

Share of customers by if they have used a self-service portal U.S.& worldwide 2017

StatInvestor