Business & Consumer Services » Business Services » Customer service in the U.S. | Customers' opinion: using social media to ask a customer service question 2017

Customers' opinion: using social media to ask a customer service question 2017

Have you ever used social media to ask a customer service question?

This survey shows the customers' opinion on if they have used social media to ask a customer service question as of 2017. During the survey, 28% of respondents from the U.S. stated that they have used social media to ask a customer service question.

Yes	28	34
No	72	66

Customers' opinion: using social media to ask a customer service question 2017

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