The data displays the top five issues which have a negative impact on a brand's reputation. In 2016, 80% of respondents thought lying or misrepresenting facts about a product or service was either very or extremely damaging to a brand's reputation.
Intentional wrongdoing or illegal actions by company leaders | 80 |
Lying or misrepresenting the facts about a product or service | 80 |
Security or data breach that exposes personal information | 74 |
Product recall (contamination that may cause illness) | 66 |
Unfair workplace conditions and culture | 64 |