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Survey: social media characteristics and online purchasing in Italy in 2016

How do you use social media while shopping?

The data shows the results of a survey investigating how individuals in Italy use social media while purchasing. According to the survey results, as of the survey period, nearly half of the respondents stated to use social media to read reviews, comments and feedbacks. Another 38% of the individuals interviewed admitted to use social media in order to receive special offers.

Read reviews, comments and feedback 48
Special offers 38
Discover new brands and products 36
Write reviews, comments and feedback 26
To communicate directly with retailers 21
Advertisement 15
Possibility to purchase directly from social media channels 14
I do not use social media 14
Be up-to-date with fashion trends among celebrities 12