The data shows the results of a survey on the leading reasons for people to decide which online betting or gambling brand to use in the UK in 2014. During the survey period up to January 2015, it was found that 73% of responding regular online gamblers stated that a quick and easy way to get a bet on is an important factor in choosing a retail brand for online betting or gambling.
A reliable & secure website | 80 |
Having a website that is easy to navigate | 77 |
Quick and easy to get a bet on | 73 |
Winnings paid into my bank account quickly | 73 |
Having the best odds | 66 |
Company reputation | 64 |
Having good offers and promotions | 60 |
The visual look and feel of the website | 60 |
A simple application process to open an account | 59 |
Range of betting/gaming available | 58 |
A brand I'm unfamiliar with | 54 |
It's a brand I'm familiar with | 54 |
Bonuses on offer | 53 |
They accept any bet I want to place | 51 |
Knowledgeable customer service agents | 48 |
Form, statistics and information available | 46 |
Minimum deposit size | 45 |
Minimum bet/game stake size | 45 |
Friendly customer service | 44 |
Has a good customer loyalty scheme | 43 |
Live streaming of sporting events | 43 |
Being able to personalize account settings | 42 |
Opening hours of customer support | 40 |
Offering free games or demos | 39 |
Providing hints/tips of how to play games | 38 |
The jackpots on offer | 38 |
Having a mobile app available | 36 |
Friends or people I know use them | 30 |
Frequency of new games available | 29 |
Ability to interact with other people online | 20 |