The data displays the challenges with the greatest impact on server uptime and availability, according to a 2015-2016 global survey conducted by ITIC. As of January 2016, 52% of respondents identified human error as the leading issue affecting server reliability and downtime.
Human error | 52 |
Security flaws | 52 |
Bugs/flaws in server OS | 33 |
IT dept. is understaffed/overworked | 30 |
Server hardware too old/inadequate | 22 |
Instability of server hardware | 18 |
Server OS too old to run new computer | 16 |
Integration/interoperability issues | 15 |
BYOD | 15 |
Vendors too slow to issue patches | 15 |
N/A we don't track reliability | 13 |
Lack of documentation | 11 |
Configuration complexity | 10 |
Poor vendor tech support | 9 |
IT managers lack training | 8 |
Lack of support for crucial apps | 8 |
Other | 7 |
Mobility | 7 |