The data illustrates the IT functions most commonly outsourced by IT leaders worldwide, as of 2017. In 2017, software application development was outsourced by 64% of respondents.
Software application development | 64 |
Software application maintenance | 51 |
Data centers | 40 |
IT infrastructure | 32 |
Service desk / help desk | 32 |
Networks | 29 |
Systems integration | 29 |
HR BPO | 12 |
IT department | 12 |
IT BPO | 12 |
KPO | 6 |