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Impact of automationt: BPO market worldwide 2013-2026

Potential impact of automation on the business process outsourcing (BPO) market worldwide from 2013 to 2026 (Figures expressed in billions of U.S. dollars, unless otherwise specified)

The data displays the potential impact of automation on the business process outsourcing (BPO) market worldwide, from 2013 to 2026. It is projected that in 2018, the BPO market worth of 22.5 billion USD is going to be automated.

2013 1 90 22.5 0
2014 3 91.5 24 0
2015 6 87 23 0
2016 10 83.5 24 0
2017 15.5 79 24 1.5
2018 22.5 73.5 25 3
2019 32 65.5 25.5 5.5
2020 42.5 55.5 27 8.5
2021 54.5 44 28 12
2022 65.5 32 28 16
2023 73.5 23 28.5 19.5
2024 79 17 29 22
2025 83 13.5 30 23.5
2026 86 11.5 30.5 25.5