Technology & Telecommunication Services » Hardware » IT Outsourcing Industry | Impact of automation and AI on IT/BPO service workers by country 2016-2022

Automation and AI's impact on IT/BPO service workers 2016-2022, by select country

Change in IT/ business processing outsourcing (BPO) service worker numbers due to automation and AI, in 2016 and 2022, by select country (in millions)

The data displays the influence of automation and AI on IT/business processing outsourcing (BPO) service worker numbers, by select country, in 2016 and 2022. In the U.S., the number of IT and BPO service workers is projected to decrease from 4.88 to 4.39 million between 2016 and 2022, mostly due to a decrease in the number of low-skilled workers.

Philippines 1.05 1.07
UK 1.55 1.53
India 3.65 3.2
US 4.88 4.39

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