Technology & Telecommunication Services » Hardware » IT Outsourcing Industry | Impact of automation and AI on IT/BPO low-skilled service workers, by country, 2016-2022

Automation and AI's impact on IT/BPO low-skilled workers 2016-2022, by select country

Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)
Created with Highcharts 5.0.140.80.80.70.72.42.42.32.30.60.60.50.51.71.71.41.4PhilippinesUKIndiaUS00.511.522.53

The data displays the influence of automation and AI on low-skilled IT/business processing outsourcing (BPO) service worker numbers, by select country, from 2016 to 2022. In the United States, the number of low-skilled service workers is projected to decrease from 2.3 to 1.4 million between 2016 and 2022.

Philippines 0.8 0.6
UK 0.7 0.5
India 2.4 1.7
US 2.3 1.4

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