Technology & Telecommunication Services » Hardware » IT Outsourcing Industry | Impact of automation and AI on IT/BPO low-skilled service workers, by country, 2016-2022

Automation and AI's impact on IT/BPO low-skilled workers 2016-2022, by select country

Change in low-skilled IT/business processing outsourcing (BPO) service worker numbers due to automation and AI from 2016 to 2022, by select country (in millions)

The data displays the influence of automation and AI on low-skilled IT/business processing outsourcing (BPO) service worker numbers, by select country, from 2016 to 2022. In the United States, the number of low-skilled service workers is projected to decrease from 2.3 to 1.4 million between 2016 and 2022.

Philippines 0.8 0.6
UK 0.7 0.5
India 2.4 1.7
US 2.3 1.4