Technology & Telecommunication Services » Hardware » IT Outsourcing Industry | Criteria for businesses selecting outsourcing providers worldwide 2015

Factors for businesses when selecting outsourcing providers worldwide 2015

Which of the following criteria are most important when selecting an outsourcing provider?

The data displays the leading criteria for businesses worldwide when selecting an outsourcing provider as of February 2015. During the survey, 56% of mid-market business leaders worldwide said service reliability is an important factor when choosing an outsourcing provider.

Service reliability 56
Cost of provider 43
Trust in the supplier 40
Understanding of my business 35
Track record in servicing similar organizations 27
Ability to provide innovative solutions 22
Acceptability to out external auditors 17
Ability to communicate in a common language 11
International/global presence 10

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