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Drivers of IT hardware/software/service purchases via channel partners NA/Europe 2018

Top drivers of IT hardware, software, and/or service purchases via channel partners/resellers in North America and Europe in 2018

The data illustrates the expected drivers of new IT hardware, software, and/or service purchases through channel partners and/or resellers in North America and Europe in 2018, according to a 2017 survey of North American and European IT professionals. As of 2017, 59% of respondents indicated that price was one of the leading drivers of purchases made through channel partners and/or resellers, while 45% said prior positive experiences were one of the leading drivers.

Price 59
Existing relationship 49
Trust/reputation 47
Positive prior experience 45
Ease of purchase 37
Product availability 31
Speed of delivery 31