Technology & Telecommunication Services » IT Services » Cloud Computing | Public cloud software services (SaaS) penetration rate worldwide by application 2015-2020

Global SaaS penetration rate 2015-2020, by application

Rate of public cloud application services/software as a service (SaaS) penetration worldwide in 2015 and 2020, by application type
Created with Highcharts 5.0.146060585849492525121212126666222424717181816969383824242424141499553636HCMCollaborationCRMERPContentBusiness intelligenceBusiness intelligenceSCMOperations &manufacturingOperations & manufacturingEngineeringOverall020406080100

The data displays the penetration rate of public cloud software services (software as a service or SaaS) among applications worldwide, by type, in 2015 and 2020. In 2020, 71% of human capital management (HCM) applications were projected to be delivered via software as a service.

HCM 60 71
Collaboration 58 81
CRM 49 69
ERP 25 38
Content 12 24
Business intelligence 12 24
SCM 6 14
Operations & manufacturing 6 9
Engineering 2 5
Overall 24 36

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