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Market share of CRM vendors worldwide 2012-2015

Market share of vendors customer relationship management (CRM) software worldwide from 2012 to 2015

The data displays the market share of vendors in the global customer relationship management software market from 2012 to 2015. SAP had a market share of 12.9% in 2012.

2012	14	12.9	11.1	6.3		3.6	52.1
2013	16.3	12.8	10.1	5.8		3.9	51.1
2014	18.4	12.1	9.1	6.2	3.2	3.8	47.2
2015	19.7	10.2	7.8	4.3	3.6		54.4

Market share of CRM vendors worldwide 2012-2015

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