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Average monthly churn rate for wireless carriers in the United States 2013-2018, by quarter

Average monthly churn rate for wireless carriers in the United States from 1st quarter 2013 to 1st quarter 2018

This graph displays the average monthly churn rate for top wireless carriers in the U.S. from the first quarter of 2013 to the second quarter of 2018. The average monthly churn rate of Verizon Wireless was at 1.23% in the fourth quarter of 2017.

Churn rates of wireless carriers - additional information The average monthly churn rate of wireless carriers refers to the average percentage of subscribers that cease to use the company’s services per month. The churn rate is used as an indicator of the health and loyalty of a company’s subscriber base and the lower the churn rate, the better the outlook is for the company.

Q1 '13 1.29 1.38 2.48 3.3 2.11
Q2 '13 1.18 1.36 3.59 3.3 2.57
Q3 '13 1.28 1.31 2.71 3.1 2.22
Q4 '13 1.26 1.43 2.52 1.65 2.46
Q1 '14 1.35 1.39 2.92 2.62 2.65 3
Q2 '14 1.27 1.47 2.9 2.68 2.13 2.75
Q3 '14 1.28 1.36 2.75 2.83 2.19 3.08
Q4 '14 1.36 1.59 2.89 3.12 2.01 3.57
Q1 '15 1.31 1.4 2.55 2.53 1.88 4.85 2.67
Q2 '15 1.19 1.31 2.8 2.63 1.82 5.18 2.62
Q3 '15 1.21 1.33 2.76 2.41 1.77 5.61 2.48
Q4 '15 1.23 1.5 3.36 2.44 1.7 4.2 2.64
Q1 '16 1.22 1.42 2.98 2.23 1.66 2.86 2.64
Q2 '16 1.19 1.35 2.81 2.22 1.69 2.04
Q3 '16 1.26 1.45 2.78 2.27 1.73 2.98
Q4 '16 1.31 1.71 2.81 2.39 1.84 1.21
Q1 '17 1.35 1.43 2.64 2.35 1.76 1.74
Q2 '17 1.19 1.28 2.24 2.28 1.52 2.88
Q3 '17 1.19 1.32 2.39 2.42 1.51 3.72
Q4 '17 1.23 1.38 2.42 2.29 1.66 2.68
Q1 '18 1.28 1.65 2.33 2.22 1.65 2.44
Q2 '18 1.18 1.5 2.19 2.06 1.57 2.29