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Monthly mobile communications churn rate of Deutsche Telekom in Germany 2009-2018

Average monthly churn rate of Deutsche Telekom in the mobile communications segment in Germany from 1st quarter 2009 to 1st quarter 2018

The data illustrates the monthly churn rate of Deutsche Telekom in the mobile communications segment from the first quarter of 2009 to the first quarter of 2018. The churn rate refers to the share of customers who discontinued their subscriptions in relation to the average number of customers in the period of consideration. From January to March 2017 (Q1 '18), the total average churn rate was 1.6% per month.

Q1 '09 1.6 1.5
Q2 '09 1.3 1.1
Q3 '09 1.3 1
Q4 '09 1.6 1.1
Q1 '10 1.9 1.3
Q2 '10 2.8 1.4
Q3 '10 3.4 1.1
Q4 '10 1.7 1.2
Q1 '11 1.5 1
Q2 '11 1.6 1.1
Q3 '11 1.5 1.1
Q4 '11 1.5 1.2
Q1 '12 1.7 1.6
Q2 '12 1.4 1
Q3 '12 1.4 1
Q4 '12 1.4 1.1
Q1 '13 1.4 1.1
Q2 '13 1.5 1.2
Q3 '13 1.4 1.1
Q4 '13 1.5 1
Q1 '14 1.3 1.1
Q2 '14 1.7 1.4
Q3 '14 1.9 1.6
Q4 '14 2.7 3.2
Q1 '15 1.7 1.5
Q2 '15 1.7 1.5
Q3 '15 1.8 1.9
Q4 '15 1.8 1.8
Q1 '16 1.6 1.5
Q2 '16 1.4 1.7
Q3 '16 1.6 1.4
Q4 '16 1.7 1.6
Q1 '17 1.7 1.9
Q2 '17 1.9 2.3
Q3 '17 1.3 1.1
Q4 '17 1.5 1.5
Q1 '18 1.6 1.9