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U.S. airlines by rate of customer complaints 2017

U.S. airlines ranked by rate of consumer complaints in 2017 (per 100,000 enplanements)

The data describes the U.S. airlines with the highest rate of consumer complaints received per 100,000 enplanements in 2017. In that year, JetBlue Airways reported just over one customer complaint for each 100,000 enplanements on domestic-scheduled operations.

Spirit Airlines	5.59
Frontier Airlines	2.78
American Airlines	1.96
Virgin America	1.92
United Airlines	1.89
JetBlue Airways	1.14
Hawaiian Airlines	0.95
Delta Air Lines	0.92
ExpressJet Airlines	0.73
Alaska Airlines	0.57
Skywest Airlines	0.53
Southwest Airlines	0.47

U.S. airlines by rate of customer complaints 2017

StatInvestor