Transportation & Logistics » Air Transport » Airline passenger experience in the U.S. | Airlines: passenger check-in methods 2017

How airline passengers check-in at airports worldwide 2017

Share of airline passengers checking in at airports worldwide in 2017, by channel

The data displays the results of a global survey that took place in the second quarter of 2017 regarding how airline passengers check-in at airports. During the survey period, 46% of passengers preferred to check in face-to-face, using a service desk. This value decreased and is expected to decrease further, according to a previous survey.

App	5
Automatic	6
Self-service kiosk	15
Web	28
Face-to-face	46

How airline passengers check-in at airports worldwide 2017

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