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Customer satisfaction of SAS Scandinavian Airlines passengers 2009-2017

Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2016/17

The data displays the Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines from 2009 to 2016/17. In the period of November 2016 to October 2017, the Customer Satisfaction Index of SAS Scandinavian Airlines measured 72 out of 100.

2009 68
2010 70
2011 72
2012 72
2012/13 71
2013/14 72
2014/15 74
2015/16 73
2016/17 72