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Passenger airlines: technology use by processing steps 2017

Share of passengers using technology during air travel in 2017, by major processing step

The data displays the result of a 2017 survey among airline passengers regarding the use of technology during travel, with a breakdown by processing steps. The results show some 87% of the respondents used technology when booking their flight.

Booking	87
Check-in	54
Bag tag	47
Bag drop	18
Passport	21
Dwell time	32
Boarding	16
On board	61
Bag collection	14

Passenger airlines: technology use by processing steps 2017

StatInvestor