Transportation & Logistics » Air Transport » Airports 4.0 | Self-service technology use by passenger airlines 2017

Use of self-service technologies at airports by processing phase 2017

Share of passengers using self-service technology at airports in 2017, by major processing step and type

The data illustrates the percentage of airline passengers using self-service technology at airports worldwide in 2017, with a breakdown by major processing step and type. The use of self-service technologies for the ease of the airline passengers' travel has become a trend. In 2017, some 25% of passengers will use their mobile app when booking their flight.

Booking	1	25	67
Check-in	16	21	37
Boarding	30	21	27

Use of self-service technologies at airports by processing phase 2017

StatInvestor