Transportation & Logistics » Air Transport » Airports 4.0 | Self-service passenger check-in 2017

Airport adoption of self-service options by processing steps 2015-2017

Share of airports that implemented self-service options from 2015 to 2017, by major processing step

The data displays the trend among airports in implementing self-service options from 2015 to 2017, with a breakdown by processing step. During this time period, unassisted bag drop gained more attention, some 26% of the airports offered this option in 2016.

Check-in via kiosk	91	91	91
Bag drop (assisted)	48	61	59
Bag tag printing at kiosk	42	51	55
Self-boarding (assisted)	15	19	21
Self Service lost bag registration (bag recovery)	9	6	13
Flight transfer via kiosk	9	9	9
Bag drop (unassisted)	18	26	2

Airport adoption of self-service options by processing steps 2015-2017

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