The data displays the American customer satisfaction index scores for Southwest Airlines in the U.S. from 1995 to 2018. Southwest Airlines received an American customer satisfaction index score of 80 in 2018.
1995 | 76 |
1996 | 76 |
1997 | 76 |
1998 | 74 |
1999 | 72 |
2000 | 70 |
2001 | 70 |
2002 | 74 |
2003 | 75 |
2004 | 73 |
2005 | 74 |
2006 | 74 |
2007 | 76 |
2008 | 79 |
2009 | 81 |
2010 | 79 |
2011 | 81 |
2012 | 77 |
2013 | 81 |
2014 | 78 |
2015 | 78 |
2016 | 80 |
2017 | 80 |
2018 | 80 |