American customer satisfaction index for Southwest Airlines U.S. 1995-2018

American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2018

The data displays the American customer satisfaction index scores for Southwest Airlines in the U.S. from 1995 to 2018. Southwest Airlines received an American customer satisfaction index score of 80 in 2018.

1995 76
1996 76
1997 76
1998 74
1999 72
2000 70
2001 70
2002 74
2003 75
2004 73
2005 74
2006 74
2007 76
2008 79
2009 81
2010 79
2011 81
2012 77
2013 81
2014 78
2015 78
2016 80
2017 80
2018 80