The data depicts the findings of a 2017 retail supply chain survey that took place in North America and Europe regarding the most in-demand last mile services from retailers. According to the survey, 65% of the retail respondents stated that their customers demand delivery flexibility.
Delivery flexibility | 65 |
Speed of delivery | 61 |
Realtime visibility | 51 |
Delivery options | 45 |
Specific delivery slot selection | 41 |
Other | 8 |