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Providers primarily responsible for managing return deliveries 2015

Share of respondents who thought providers should be primarily responsible for managing returns in 2015, by type of provider

The data displays the results of a global online survey that took place in June 2015 asking online retailers about which provider should be responsible for fulfilling the returns. According to just over 20% of eTailers, the return of deliveries should be managed by the shipper.

Third party	13.5
Shipper	20.5
Marketplace	26
In-house	42

Providers primarily responsible for managing return deliveries 2015

StatInvestor