The data illustrates the results of a global survey regarding the most common delivery method used when returning an online purchase in 2017. The survey showed that just 26% of online shoppers worldwide returned an item by dropping it off at a post office.
Drop off at post office | 26 |
Delivery provider pick-up from home | 18 |
Drop off at courier's parcel shop/ postal service point | 17 |
Delivery provider pick-up from office/ workplace | 10 |
Drop off at parcel locker station | 9 |
Drop off at collection point in e-retailer's physical store | 9 |
Drop off at central collection depot | 8 |
Other | 1 |
I don't know | 2 |