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Online purchase - return delivery method 2017

Most preferred delivery method when returning an online purchase worldwide in 2017

The data illustrates the results of a global survey regarding the most common delivery method used when returning an online purchase in 2017. The survey showed that just 26% of online shoppers worldwide returned an item by dropping it off at a post office.

Drop off at post office 26
Delivery provider pick-up from home 18
Drop off at courier's parcel shop/ postal service point 17
Delivery provider pick-up from office/ workplace 10
Drop off at parcel locker station 9
Drop off at collection point in e-retailer's physical store 9
Drop off at central collection depot 8
Other 1
I don't know 2