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Preferred method of return in U.S. - shopping channel 2017

Share of consumers who returned an item in the United States in 2017, by shopping channel

The data shows the results of a U.S. survey regarding the preferred method of returning an item in 2017, based on shopping channel. During the survey period, 75% of U.S. respondents returned items by shipping them back to the retailer.

Return to physical store	45
Ship back to retailer	75

Preferred method of return in U.S. - shopping channel 2017

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