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Shopping behavior of U.S. consumers after returning an item 2017

Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel

The data illustrates the results of a U.S. survey regarding the shopping behavior of consumers after returning an item in 2017, based on shopping channel. During the survey period, 66% of U.S. respondents made a new purchase in store after returning items.

Made a new purchase in store	66
Made a new purchase online	44

Shopping behavior of U.S. consumers after returning an item 2017

StatInvestor