Transportation & Logistics » Logistics » Reverse logistics | Free returns: U.S. consumers' online shopping 2016

Free returns: U.S. consumers' likeliness to shop more online 2016

Likeliness of U.S. consumers to shop more online if free returns or exchanges were available from 2014 to 2016

The data depicts the findings of U.S. consumer surveys from 2014 to 2016 regarding the likeliness of U.S. consumers to shop more online if free returns or exchanges were available. In 2016, 68% of the respondents said free returns or exchanges would make them shop more online.

2014 64
2015 65
2016 68

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