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In-store returns: U.S. consumers' likeliness to shop more online 2016

Likeliness of U.S. consumers to shop more online if easier in-store returns were available from 2014 to 2016

The data illustrates the findings of U.S. consumer surveys from 2014 to 2016 regarding the likeliness of U.S. consumers to shop more online if easier in-store returns were available. In 2016, 44% of the respondents said easier in-store returns would make them shop more online.

2014	39
2015	39
2016	44

In-store returns: U.S. consumers' likeliness to shop more online 2016

StatInvestor