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Online returns: U.S. consumers' likeliness to shop more online 2016

Likeliness of U.S. consumers to shop more online if easier online returns were available from 2014 to 2016

The data displays the findings of U.S. consumer surveys from 2014 to 2016 regarding the likeliness of U.S. consumers to shop more online if easier online returns were available. In 2016, 58% of the respondents said easier online returns would make them shop more online.

2014 48
2015 51
2016 58