The data displays the American customer satisfaction index scores of McDonald's restaurants in the U.S. from 2000 to 2018. McDonald's ACSI score was 69 in 2018.
The limited-service restaurant industry was not measured in 2004. McDonald's McDonald’s, which is headquartered in Oak Brook, Illinois, is the world’s biggest quick-service restaurant chain. The company is publicly traded and generated more than 22 billion USD in revenue in its 2017 fiscal year. Almost two thirds of that revenue was generated through company-operated restaurants (12.
2000 | 59 |
2001 | 62 |
2002 | 61 |
2003 | 64 |
2005 | 62 |
2006 | 63 |
2007 | 64 |
2008 | 69 |
2009 | 70 |
2010 | 67 |
2011 | 72 |
2012 | 73 |
2013 | 73 |
2014 | 71 |
2015 | 67 |
2016 | 69 |
2017 | 69 |
2018 | 69 |